In October 2019, the SELCO Commission voted to pursue a Fiber to the Home deployment to bring fiber internet service to every home and business in the Town of Shrewsbury. Construction on this project began in 2020 and is expected to take three to five years to complete. 

 

This superior technology will provide consumers with the bandwidth and speed needed for modern life. Fiber service offers outstanding reliability and symmetrical upload and download speeds that best support learning and working from home as well as video streaming, gaming, smart home “internet of things,” and so much more. 

 

SELCO’s Fiber deployment will help drive economic development and facilitate smart city initiatives. It is our belief that we are building the foundation needed to keep Shrewsbury a highly desirable community in which to work and live.

fiber to the home

planned timeline

 

Our deployment plan consists of three phases, starting in the northern part of Town. The map below shows the areas covered by each phase and estimated construction dates. Fiber will become available in individual neighborhoods throughout the construction process as work is completed in different areas. Customers will receive notification when they are able to sign up for Fiber service.

Fiber_MapJan2021.png

Project FAQs

How much will this project cost and how is it being funded?


The total project cost is estimated to be around $30M. Half of this project will be paid for using funds that have specifically been set aside for plant upgrades. The remaining $15M is being financed through a bond authorized at Town Meeting in 2020.




Why did SELCO decide to go with Fiber to the Home instead of some other option?


Between 2012 and 2019, SELCO hired consultants to conduct several studies to evaluate the best options for deploying the next generation of internet service in Shrewsbury. Comprehensive reviews of our existing plant as well as in-depth engineering and financial overviews of possible NextGen solutions were developed. The studies showed that Fiber to the Home provided the best value over the long term life cycle, offered superior technology, was the best solution for work at home professionals, and would be a key factor in economic development and future smart city initiatives in our community.




How much will Fiber service cost compared to my old cable modem service?


In general, SELCO’s residential Fiber internet packages are $10 more than cable modem service. Our current pricing and packaging can be found at SELCO.ShrewsburyMA.gov/internet




Why is Fiber internet service better than traditional cable modem service?


Traditional cable is transmitted over a copper wire using electric pulses and needs constant reamplification. Fiber uses light through a very thin glass strand to transmit signal, this means it can travel faster and further distances without amplification. This provides more consistent speeds than cable, and leads to less latency and higher uptimes. Fiber is relatively immune to many of the conditions that cable is susceptible to, such as weather, power outages, or temperature fluctuations.




When will Fiber be available in my neighborhood?


Our fiber to the home deployment will take approximately three to five years to complete. When we are done, every home and business in Shrewsbury will have access to a fast, reliable connection with symmetrical upload and download speeds through SELCO’s Fiber internet service. Once fiber service is available in your area, we will let you know! As fiber becomes available in neighborhoods throughout Shrewsbury, SELCO will be sending notices to customers to let them know when they are able to sign up for service.





Construction FAQs

I see crews running fiber in my neighborhood. When can I expect Fiber service to be available?


You will see infrastructure being built in a variety of areas throughout town. Seeing work being done in your neighborhood does not necessarily mean fiber is going to be available in your area right away. Our deployment plan consists of three phases, starting in the northern part of Town. The map above shows the areas covered by each phase and estimated construction dates. Fiber will become available in individual neighborhoods throughout the construction process as work is completed in different areas. Customers will receive notification when they are able to sign up for Fiber service.




I received a notice that crews will be working in my area and installing equipment on the exterior of my home. Do I need to be home when the box is installed? Will I be charged for this equipment?


The installation of the box and wires to your home is required for future deployment of Fiber internet service in your area. There is no cost for installation of this equipment. However, if you choose to upgrade to Fiber internet service when it becomes available in your area, your bill will change based on the package you select. You do not need to be home while this equipment is being installed. An example of the equipment that will be installed on your home can be seen in the accompanying photo.




Will I lose internet service when your contractors install this equipment on my home?


No, deployment of this preliminary infrastructure does not affect service to your home.




How does Fiber get to my home?


1 - Fiber is run either through an aerial or underground drop to the box installed outside your house. 2 - A fiber cable is run from the box inside your home to what is known as an ONT, or optical network terminal. 3 - The ONT will convert the signal coming through fiber to separate signals for tv, voice, and data. 4 - If you choose to use our Enhanced WiFi, we will run a network cable to SELCO's router to enable your wireless connection to the internet.